RETURNS AND REFUNDS POLICY
Thank you for shopping at Rated X Moto.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
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The product was purchased in the last 15 days
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The product is in its original packaging
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The product isn't used or damaged
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You have the receipt or proof of purchase
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You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
By phone number: 631-885-0637
By email: Customerservice@ratedxmoto.com
By visiting this page on our website: www.ratedxmoto.com
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Rated X Moto Inc.
1 Carmella Lane
Lake Grove, NY 11755
Shipping charges:
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Rated X Moto.
Damaged items:
If you received a damaged product, please notify us immediately for assistance.
Sale items:
Sale items can not be refunded. Unless we authorize so through via email.
Contact us:
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 631-885-0637
By email: customerservice@ratedxmoto.com
By visiting this page on our website: www.ratedxmoto.com
